AG
Andrey Goncharov
Jul 2, 2026
Subway is usually one of my favorite places to eat, but this location was a disappointing experience, and I’m not sure I’ll be coming back.
The store is listed as opening at 9:00 a.m. I arrived around 8:45 a.m. and waited until 9:00, when an employee finally opened the door. Instead of welcoming me, he told me they still needed another 15–20 minutes to finish preparing the bread and food. His tone sounded frustrated that I was waiting to come in.
If the food won’t be ready by the posted opening time, the store should adjust its opening hours. Customers shouldn’t have to wait an additional 15–20 minutes after the business is officially open.
I decided to leave without ordering because I didn’t feel welcome. Good customer service and having fresh food ready at the posted opening time are essential in the food business. Unfortunately, because of this experience, I won’t be returning to this location.