Very disappointed with my visit to this Subway on Sunday, June 29th at 6:30 PM. I ordered two footlong ham sandwiches, which are supposed to come with 12 slices of ham each — both had only 8 slices. I politely asked the employee, Anna, how many slices she used, and instead of answering, she got loud and defensive, saying, “Do you want me to count?” while rushing through the sandwiches. Her tone was unprofessional and made the interaction uncomfortable. I counted the slices at home to be sure — both were short. If I’m paying full price, I expect to receive what’s advertised. Very poor service and disappointing experience
MM
Michael McGrath
Aug 19, 2018
Unquestionably the worst Subway in Monroe.
They skimp on extra meat ("Deluxe" is supposed to be 50% extra, they give you 20%), they charge you extra whenever possible (i.e. you order a gluten free footlong, and they charge for 2x 6 inch subs and 2 GF buns ~$10, instead of just a footlong and two GF buns ~$7). They even skimp on tomatoes, compared to other Subways (2 per 6-inch, instead of 3).
People have complained of fruit flies in the soda area.
The manager has been called out on social media for illegally telling a mom+newborn they cannot breastfeed, and following it up with "if you can do that, I can whip out my &$@$- and pee everywhere".
The staff is friendly, but the turnover seems high. Probably the manager again.
Don't go here -- there are plenty of good subways in town.