Great service, friendly staff who are knowledgeable and efficient! I am a frequent flyer here because I sell my gently used stuff on app and also ship cards, gifts and things to family and friends living in different part of states. The staff here are exceptional, they can tell me best shipping options especially when I'm looking for option to save or when I'm looking to deliver on specific dates.
This FedEx is also always kept neat, stocked with all your shipping supply needs, so if you just brought in an item with absolutely no cover or packaging, the staff can help measure and weigh and recommend best size box so that you don't have to do all that work.
The lines can be long during holidays and on weekday lunch hours but staff always have smile on their face and have the courtesy to say "thank you for waiting." I know that might be expected in customer service, but when they're literally doing five different things at once with some impatient customers, such appreciative and positive attitude is tough to present for anyone. Shipping can be stressful for most people but FedEx Lakewood staff help feel less stressed.
They just installed drop-off station inside for prepackaged and prepaid labeled shipments so if you already have something that's ready to go, you can drop it off without standing in line. I think if you have QR code or Bar code from email, the label can be printed here too.
Lastly, I am a long time customer of their shredding service. They do it at a fair cost, on the spot to shredding bin, and it saves me from paper cuts and other injuries from taking out those crimply paper pieces from the shredding machine, if you know you know! ; )
Five star customer service here and the manager here is one of the best I've seen. Thanks FedEx Lakewood!