Had a horrible experience with Ronda who works here! She had no interest in helping me or answering my questions! When I asked her if I should attach both labels that was printed out from the kiosk on my package, she said do whatever you want! And she was whispering saying: Jesus!! While trying to not make eye contact with me! At the same time when a customer with no accent cane, she helped him with interest and smile! I felt she is a racist!
HW
Hannah Wilkinson-Hagner
Sep 27, 2026
The post office rejected the passport photos I got here.
EG
Emmanuel Garramone
Sep 24, 2026
Lady was so helpful and friendly
Very frustrating experience. I came to this FedEx location for an Apple trade-in. The staff scanned my QR code first, then told me they did not have the required box and asked me to go to another FedEx store.
I drove about 25 minutes to the second location. Apple’s trade-in service was supposed to include the packing box, but because the first store had already scanned my QR code, the box could not be generated again. I ended up paying about $30 for a box that should have been included.
This store currently has a 2.6 rating, so they may not care about one more bad review, but I still want to document my experience for future customers. I would strongly recommend avoiding this location for Apple trade-ins.
I had an excellent customer service experience with Ms. Ronda here. I had to ship a work laptop and my colleague was facilitating over the phone. It was rather chaotic but Ronda was very efficient, and helped with a calm and positive attitude. Clearly an experienced representative and great at her work!