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Renjith RajanSantha
Sep 22, 2026
Absolutely terrible experience. Ordered a tuna sub and literally received a sandwich with zero tuna in it. When I calmly brought this up to the staff, I was met with complete indifference and rude, dismissive service. Completely unacceptable to pay for a meal and get short-changed, let alone treated poorly when pointing out the mistake. Avoid this location. Go to Gilman Subway.
AB
Anthony Boukarim
Aug 27, 2026
The absolute worst experience ever at a Subway. I walked into the store at 7.30 pm on a Thursday. The guy is sitting alone inside on the phone (nothing wrong about that except that the vegetables containers in the bar are empty). I order two foot long sandwishes: a BLT and a phili cheesesteak. The guy is the slowest person i've met. It took him literally 15 minutes to get them done. I had to repeat 3 times what I wanted in the sandwishes. He didn't cut the sandwishes in half even I asked for it. The store is running a buy 1 ft long get 50% on the second one. The store has the flyer on the door. The terms listed are: in-stores orders only, a few exceptions on the sandwishes, and valid weekdays. My order obviously qualifies for the special yet he's requesting the full price. I tell him about the special and his response is: it's valid online only. I show him that it says in-store only, he says then you need an account. I tell him okay let's set up an account. He says you have to do it online (without offering any help). I put my number since I did have an account and the offer still doesnt work. I tell him can you please explain the offer, he says if it doesnt work on the system it doesnt work. I really wanted to leave without taking the sandwishes and paying but I didnt want the food to go to waste. I pay the full amount and leave. The guy goes back to his phone while other customers are waiting.
This is not the first time this guy gets a bad review. He clearly doesnt care about his job and doesnt want to work. Other reviews say the same. If you care about this location, find better employees.
MS
Miranda Sanchez
Aug 21, 2026
Today 8/20/26 around 9pm I stepped in to the store because ,I want the nachos for 5.00 I have to asked the guy ,if the store was closed,because he all ready put a sign ,in front at the door " that was wet " like he was all ready closing. The guy charged me for a bag of nachos 1.89 I told him I want the nachos, that you have a sign at the door.He told me that, he can't fix it, because the nachos having arrived to the store ,and " actually " he just changing the advertisement for the next season .Then I put my phone number ,because I know I have an account and he said that I didn't have one.I asked him to tell me how can I get enrolled and he told me all this instructions, but never offered to help.
All this time he was ,on the phone talking,that's why I think ,he just don't want to fix the nachos.
TERRIBLE CUSTOMER SERVICE !!
SH
Selena Huante
Jun 30, 2026
food bar closed at 9pm when the actual subway closes at 10pm☹️
Great service, excellent Sandwiches!