Very disappointed with the direction Subway is going. Getting rid of the reward program where customers could earn a footlong was a bad move. Prices are already way too high, and when a footlong is pushing close to $20, taking away one of the few good customer perks feels wrong. It seems like the program was removed because it was too generous, which says a lot.
I want to be clear that the staff are always friendly, and this is not about them. They do a good job. This is about the company making choices that push loyal customers away.
On top of that, the quality of the meats and overall food just does not feel like it matches the price anymore. Subway really needs to go back to the drawing board and figure out how to make the brand feel worth visiting again.
A lot of people miss the old Subway. There used to be a certain nostalgia to it — the smell when you walked in, the feeling that you were getting something fresh, and the sense that it was a place you wanted to come back to. Now it just feels like American greed at its finest.
Subway needs to focus less on taking things away from customers and more on improving quality, value, and the overall experience.
One of the only places I would go out of my way to review, workers are super nice, fast, and an overall great experience
CB
Cj Boardman
Sep 27, 2020
Tyler and Danielle made AMAZING SUBS my boys ate all of it! And I dont like leftovers but I ate my.other half 4hrs later!!! It was just as fresh .
ME
McCall Eddington
Nov 13, 2019
This location is not the best. It's kinda confusing getting to from the back. But there's never parking on main Street. Most of the time their food is yummy! We recently got take out and I had a hair in my food. Gross. But the flavors are always yummy and the help is always nice.
LP
Lizz Provencher
Feb 13, 2018
They make a good sub