The UPS Store

Reseñas

• TW

  The Big Willie

  Aug 19, 2026
  1.0
  Staff acting like they dont want to work here
• DS

  Desire Sanz

  Aug 19, 2026
  5.0
  It was around 11am on Aug 19 and there was not many people. The employees were very attentive and willing to help immediately. I appreciate it!
• YY

  Young

  Aug 19, 2026
  1.0
  Regarding my recent experience at your store location. During my visits, I have noticed that this location appears to be understaffed(One employee). Most of the time, there is only one or two employee working, which results in customers having to wait 5 to 10 minutes to be assisted. By comparison, the nearby store location on Hoadly Road is always welcoming; they typically have three workers on duty, and someone immediately comes to the desk to serve you as soon as you walk in. I hope you will consider adjusting the staffing levels at this location to improve the customer experience and reduce wait times.
• CT

  Camila Terceros

  May 26, 2026
  5.0
  The employees are so personable, helpful, and so attentive the moment that you step into the store! I am someone who gets really anxious, especially doing returns and they always make it such a stress-free environment answering all your questions and giving you the best advice for your packages
• GS

  G S

  May 21, 2026
  2.0
  I have been using this store for various services for years, and staff has always been efficient and helpful in past. Today got me irritated. I asked to send a FAX, the manager charged me before it was sent, and it did not work. I did receive a refund (only after asking), but after looking up the FAX error code I asked the clerk to please just pick up the handset to see if there was any static/noise on the line. He said no. I asked why he wouldn't and he said he had sent a FAX yesterday and it was working. I left irritated, came back to ask for owner's contact information, and he would not give it to me. He told me I could talk to Mark the manager, but I said no as he was the one who charged me before the FAX completed and left. The clerk then changed his story and said he had sent a FAX earlier in the day. Frustrating. Wouldn't lift a handset to listen for 3 seconds. No other customers and clerk was not doing anything.