Subway

Reseñas

• SJ

  Stephanie Johnson

  Mar 28, 2026
  5.0
  I went to the one for an app order out on battlefield in chesapeake by the foodlion Sandwich was made perfectly. It was ready when I got there. The store looked clean. I did ask for it to be cut into four pieces and was only cut in 2..... Can't get everything.Thank you for the great sandwich
• TT

  ThyAnh Tran

  Feb 28, 2026
  1.0
  The indian lady working was rude and acted like me ordering was a nuisance. I ordered a footlong sub and 2 protein wraps and she would.not make the protein wraps the way I wanted. She said I could not substitute or add anything only remove items. This is the first time this has ever happened at Subway. I mean she would.not even sub the garlic aoli for oil/vinegar... it was just crazy to me. Then when cashing out, she had two bags in front of me. When I grabbed the bags, she yelled at me and snatched one back saying it wasn't mine. There was no one else in the store. How was i supposed to know when u put them both right next to eachother on the counter. Rude. Will never be back to this location. Rather drive a little further for good service. No wonder subways are down in sales and going out of business. Smh
• MW

  Mandy Wilson

  Mar 12, 2025
  1.0
  I am writing to express my frustration regarding a recent experience. I placed an online order and arrived to pick it up, only to encounter multiple issues with my order and customer service. When I arrived, I checked the pickup shelf, and an employee named Arianna told me my order should be there. However, I immediately noticed that the sandwich was incorrect, as I had ordered a footlong, not a six-inch. Arianna acknowledged the mistake and offered to remake it. I suggested simply making an additional six-inch rather than remaking the entire order. At that point, she informed me that they were out of the Italian Herbs & Cheese bread I had originally selected. Another employee was asked to confirm the bread type, but she was unsure. I asked what bread options were available, and Arianna listed several, none of which matched my original selection. When I questioned whether my sandwich had been made with the wrong bread without informing me, she did not provide a clear answer. I explained that if the requested ingredients were unavailable, my order should have been canceled rather than modified without my consent. At that point, I requested a refund, as I did not want to pay for an order that was incorrect. Arianna stated that she could not issue a refund and that I would need to dispute the charge with my bank. I found this response unacceptable and asked to speak with the manager. Arianna claimed there was no manager on duty and initially refused to contact her. After insisting, she attempted to reach her manager, who did not answer. Eventually, when the manager returned her call, I was told that I would need to return the next day to resolve the issue. I said I asked to speak to your manager and Ariana goes she didn’t want to speak with you. However, I explained that I would be unable to do so due to my work schedule. I then requested the store’s contact information, the manager’s name Shilah and Arianna’s name. Arianna became visibly frustrated when I asked her to write it down, and as I left, she laughed at me, which I found to be unprofessional and disrespectful. This experience was extremely disappointing, and I would like a resolution. I expect a full refund for my order and assurance that staff members are properly trained to handle customer concerns professionally.
• CC

  Cyrus Cummings

  Oct 26, 2022
  1.0
  Wife placed order using mobile app, received an error message stating order didn’t go through. I placed order on my app. I go to pick it up & manager says he received 2 orders, realized there was a mistake, so he only made 1 order. Cool, great, thank you. I get charged for both orders so I email them. I get a generic response about how they appreciate the feedback about their website?! No refund?! I email again, no response. You want to lose a loyal customer over $29?! SMH
• LM

  Leona Mulder

  Jan 30, 2019
  5.0
  I ABSOLUTELY LOVE going to this subway. I’ve been going there for about four years, and now with my new job being so close to the location, I can get my lunch there while on break! The staff is super friendly and have helped me in making my subway experience a quick and pleasant one. I highly recommend this subway. (: