This location is an absolute disgrace.
We ordered footlongs for pickup, and from the second we walked in, the customer service was beyond horrible.
The employee, Bitti, was unbelievably rude and arrogant. She made me repeat the pickup name again and again, each time with more attitude than the last. When I questioned why she asked for my name multiple times, she snapped, “can’t I ask your name again. ” With lots of attitude.
Instead of acting like a professional, and answering in a calm manner, she responded angrily.
Our order was completely messed up, with items missing and sandwiches made incorrectly.
After reaching home, I called the store asking why things are missing and the sandwich being made incorrectly. Bitti picked up the phone and stated “There are many other Subways in the area. Go buy sandwiches from there. Why here?” I’ve never had an experience like this in the past. If this is how this store treats their customers, I would suggest boycotting this store and purchasing a sandwich somewhere else.
Do yourself a favor and avoid this location completely. There are many other subways nearby who actually appreciate their customers.