JL
jignesh lakhani
Jul 30, 2026
I had a disappointing experience at this FedEx location. An employee was rude and unprofessional during my visit, which made a simple errand unnecessarily stressful. I expect better customer service and won’t be returning to this location unless something changes.
The two ladies who work here, one of which is the Manager, are the rudest, most incompetent people in any customer service role I have ever encountered. At this point, the problem is with the District Manager as well for allowing them to continue working in this store. It is obvious that every customer is a bother and if they don’t talk the customer out of completing the work, they will even manipulate the price to make the customer go away. Shame on you Fed-Ex Office upper Management for allowing this to continue.
Most helpful employees . Helped us close the shipment task by staying over time
VD
Vaibhav Dandavate
Jul 2, 2026
Abysmal service, double charges, and hostile management. I had a highly disappointing experience at this FedEx location due to severe billing errors and completely unacceptable customer service. The service was incredibly slow; the representative seemed to lack knowledge and completely messed up my refund, resulting in me being double-charged for a single shipping box.The situation escalated when the manager stepped in. Instead of resolving her staff's mistake professionally, she was loud, obnoxious, and patronizing. She dismissed the double charge as an "honest mistake" but flatly refused to issue a refund in-store, aggressively telling me I had to deal with corporate customer service myself to get my money back. Save yourself the headache and go elsewhere.
TG
Ty Gutowski
Jun 15, 2026
The staff were very friendly, patient and helpful. It's a bit expensive but to no fault of the location.