Advance Auto Parts

Reseñas

• AD

  Andrew Diez

  Jun 21, 2026
  5.0
  Nice people
• CS

  Christine Stites

  Jun 5, 2026
  5.0
  Check engine light came on. We stoped by they checked out my car. They were very professional and nice. We spent no money but wanted to let people know about the great service we received
• WW

  wrx.m1key

  Apr 5, 2026
  5.0
  Had an excellent experience here with Austin. Excellent service from him. Had a clunking noise coming from the left front of my S10. Austin laid on the ground in the pouring rain inspecting the underside of the truck, only for us to ultimately find 30 minutes later that I had some loose lug nuts. Got them tightened up and we were good to go. Great location!
• RE

  Randy Elkins

  May 20, 2018
  1.0
  If there was no stars that's what I would click on it have been ordering a alternator since May 9th first the policy for me to get discount on line and pick up in store in Rocky Mount they did not have in Stock so called store told them what I wanted they ordered it next to get discount next I had to go to advanceauto.comorder as soon as the part came in to rocky mount I placed order online to pick up at rocky mount store so ready when I called store it was not showing in inventory they said 10 mins try again I did again again and again finally when it was discoverd the one in inventory they checked my part number they ordered wrong part so so start all over again from beginning do all that again OK part came in I ordered went and got put on vehicle WOW it doesn't work so take call them order another go to top and start again part is in go take new alternator that is bad to give back and get new one go last night they can't exchange can't find order I am out of town I tell them name that was on order and I am looking on Web site at the order right in front of me but they caint find it give order number they can't find it that can't exchange no refund because receipt is in my pocket they so I tell them I will come get tomorrow I sent copy of order to corporate I sent to store I called customer service they sent copy my friend and me had copy and original went there they have cancelled order and put money on my credit card will take 1to 3 days to be back on there the good alternator is sitting right in front of me but the only thing i can do to get it is buy it one problem the money for the one I got is not in card so I pay for it again so I have paid 240 dollars for a alternator that was 120 I have wasted at least 20 hours on phone in store and at least 20 dollars in gas going to get taking back going to get taking back that should have got the second day but it was bad but I understand things are bad sometimes but for them to cancell a order when I am standing there with ortder in hand and new alternator that is bad and been doing May 9th is totally ridiculous First your manager he said I should not yell at employees I was on phone and did not yell at no one second two employees a lady that thinks she knows it all when you are telling her that the order is under this card number didn't want number said she can find on her own and hangs up on someone and third a guy his name don't know if I can say or not he was there on the 9th or tenth and again today at 12 or 12.30 on May 20th he threatens me of phone tells me to come to store and he will fix my problem all 3 need to be fired I will not go this store for nothing as long as the 3 people are there if u move them and I see them at another store I will stop shopping there and I will make sure I post this weekly until something is done .I have never been treated like a dollar instead of a customer and want be treated like that at your store all three should be terminated for the way they treated me and the way they treat others that go there .I don't know if you have had complaint on them before if you havnt people must not have had time to complain but after this at your Rocky Mount Store I will make sure if nothing is done I will complain for them Thank You for no alternator on my Suv yet