FedEx Office Print & Ship Center

Reseñas

• AK

  Ang K

  Sep 25, 2026
  4.0
  I was there to return a cable box but was told rather rudely that the account was wrong and she could not help me. The y were busy but no need for being rude to me.
• PC

  Phoebe Clower

  Sep 25, 2026
  5.0
  Great customer service! Bailey was super helpful and kind!
• JJ

  Joseph

  Sep 20, 2026
  5.0
  The self service at this location makes life so much easier.
• SH

  Summer Hollingsworth

  Sep 19, 2026
  5.0
  Both times I've been here I've had excellent service. I went in with an item to be packaged and shipped and was out in 2 minutes.
• KO

  Kristin Overstreet

  Jul 3, 2026
  1.0
  I'm extremely disappointed with my experience at this Roanoke FedEx location. I went in on Wednesday to ship a time-sensitive package and explained exactly when it needed to arrive. The store manager told me that the best way to ensure it arrived on the right day was to come back on Friday to ship it. I trusted her advice and returned on Friday, only to be told that the only way to get the package there when needed would cost about $150. The standard shipping option would now arrive later than needed, making it impossible for the package to be delivered when it was intended. Had I been given accurate information on Wednesday, I could have made an informed decision. I could have paid for expedited shipping then, chosen a different shipping method, or even used another carrier. Instead, I relied on the guidance of the store manager and ended up with a package arriving later than planned. The issue isn't that expedited shipping is expensive. It's that I made my decision based on inaccurate guidance from the person managing the store. Customers should be able to trust the information they're given, especially when they're making decisions based on delivery dates. Unfortunately, this experience completely undermined my confidence in FedEx.