FedEx Office Print & Ship Center

Reseñas

• KD

  KH DC

  Sep 25, 2026
  1.0
  For the staff working at this Reston Town Center FedEx on 9/25, shame on your utter lack of professionalism and customer service. In particular, to the crew working at 5:50 pm who had the audacity to laugh at my order disappointment. I paid $36 per poster print (of five) and only two turned out decently. The other three turned out to be blurry and looked like crap. When I asked what happened, Yemilet (long dark hair with glasses), just shrugged and said, “it’s not our fault, they were sent to us like that all blurry.” Then the staff member (female with short, curly hair) recieving packages laughed at me, shook her head, and said, “Yep, the two files looked nice and the others came to us like that- not our problem, it’s yours.” When I asked what could be done because $108 of my order was totally useless and it was for my daughter’s fundraiser, she again shrugged and said it wasn’t “her issue to figure out”. I walked out of the store and as I had my two little children in tow, the staff members started laughing and looking directly at me and pointing. This store should be a case study for FedEx when training new employees for everything you should NOT do in customer service. Piss-poor service with employees without a shred of decency.
• JN

  Johnny Nguyen

  Sep 13, 2026
  5.0
  Yasmilt was a big help!!
• JB

  Jonathan Berhane

  Jun 3, 2026
  5.0
  I was so impressed by Yamuna. She was very kind and attentive. Made my experience at the store great. Thank you, Yamuna!
• SJ

  S. J.

  Dec 30, 2023
  1.0
  Several times, no one wants to help you with the printer that is somehow complicated. They don’t even want to answer your questions, even when you are the only oerson in the whole store! The company’ s rule is more than 2:50 $ if they print it for you that I think it’s outrageous. I have referred to FedEx at Winston Salem/NC and each time they were extremely cooperative and nice. I won’t go to this store anymore.
• CG

  Cat Gardiner

  Mar 13, 2017
  4.0
  Nice, competent, and quick.