Subway

Reviews

• HJ

  Hercules J

  May 30, 2026
  5.0
  Always great customer service been going to this location for years since i was a teenager they use to have two locations this one and the one on Granby but they had to close that one but they always show love
• TA

  the Fleeting Admiral

  May 15, 2026
  5.0
  Nice little urban subway with really nice employees.
• AB

  Aaron Baksh

  Apr 30, 2026
  1.0
  I had a very disappointing experience at a Subway location during a recent visit with my wife and young daughter. From the moment we walked in, there was no greeting or acknowledgment. One of the employees, an older male worker, avoided eye contact and did not engage with us, even when we were clearly ready to order. I had to step in and say, “We’re ready to order,” just to get service started. Things only went downhill from there. While ordering, I requested additional vegetables (green peppers and black olives) on my sandwich. The employee added an extremely minimal amount, only a few pieces, and when I politely asked for more, he repeatedly added just one or two pieces at a time. When I asked again, I was told he could not add more due to “policy.” I then clearly stated I was willing to pay extra for additional toppings. Despite this, I was given conflicting responses and unnecessary resistance. I was even told I would need to be charged for a footlong instead of a 6-inch, which I agreed to, yet the employee still refused to accommodate the request. At that point, another older female employee stepped in and began speaking to him in another language in front of me, which felt unprofessional and dismissive in the middle of a customer interaction. Eventually, I was told they would call the police and have me trespassed, despite the fact that I was simply trying to place and pay for my order. I’ve been a loyal customer for many years and have ordered this exact type of sandwich at multiple locations without ever encountering this kind of issue. This experience stood out as unnecessarily difficult, poorly handled, and lacking basic customer service. I will be reaching out to both the franchise owner and corporate to address this. Customers should be treated with respect, communicated with clearly, and not made to feel like they are doing something wrong for simply trying to order and pay for their food. This was, without question, one of the worst customer service experiences I’ve had.
• DF

  Dillon Frost

  Apr 19, 2026
  5.0
  Sweetest employees I've met in a long time! Great experience and great food :)
• TB

  Tasha Bundy

  Feb 4, 2026
  1.0
  This restaurant is trifling. Meat is not properly stored, the facility is dirty, and employees appear unclean. The conditions are unsanitary and disgusting. I have submitted a request to the BBB and requested that the restaurant be inspected and properly cleaned.