DIOR

Reseñas

• EO

  Eguono Ologe

  Oct 28, 2026
  1.0
  Please do not but any jewelry from Neuma Marcus. It turned black with a month and I called them they said there is nothing they could do about it
• FG

  Fera G

  Oct 26, 2026
  1.0
  The worst customer service in the entire USA! I purchased skincare online, I tried to return them in the store within a week of receipt, they refused despite the product being unopened. Never shopping here AGAIN!!! I have been in the store over 2 hours trying to return unopened product. The incompetence in this store is beyond belief....ugh
• MK

  Marley Ruga KDY

  Oct 20, 2026
  1.0
  Terrible 1st time experience i purchased cologne online as a gift for m dad. the item said it was available for pickup. after ordering i waited a min for confirmation but didn't receive one. So i called to check on my order. The rep tells me my item is still being prepared i said ok and mention that i would like my dad to pick it up if i can add his name into the notes. They responded they cant do that due to security risks. When i asked there's no way he can pick it up she told me the only option was to cancel the order and reorder using his name. I asked how long would it take for the money i've spent already to return. She said it would return eventually but wasn't specific. So essentially i would pay twice and be reimbursed whenever for the 1st order. this upset me so i asked to speak to a supervisor which didn't happen immediately. Come to find out after speaking with the manager they did not even the item available for pick up from store it would shipped to the store and arrive by next wednesday which pissed me off because the website deliberately lied.
• JG

  Jasmin Grimaldi

  Oct 15, 2026
  5.0
  An Exceptional Experience, Every Single Visit I genuinely love coming into Neiman Marcus, and a huge part of what makes each visit so special is Kristy Galdamez, my absolute favorite Client Advisor! From the moment I walk in, Kristy makes me feel welcomed, valued, and completely taken care of. She has such a wonderful way of brightening my day and turning every visit into a fun, memorable experience. One of my favorite things is exploring new fragrances with her. She makes the experience exciting and personal while always allowing me to browse, discover, and enjoy everything at my own pace, without ever feeling rushed or pressured. Her knowledge, thoughtfulness, and genuine enthusiasm make all the difference. Kristy also does an amazing job keeping me in the loop on the latest and greatest, from exciting new arrivals to promotions and special offers worth taking advantage of. She makes sure I never miss out on something I might love, and I truly appreciate the personal attention she gives me. Kristy is the kind of person who makes you look forward to coming back. She brings warmth, personality, and a genuine passion for what she does to every interaction. Shopping with her never feels like just shopping; it feels like catching up with someone who knows your interests and genuinely wants you to enjoy the experience. Neiman Marcus is lucky to have her, and I am so grateful to have found a Beauty and Fragrance Ambassador who makes every visit feel special.
• BU

  BUSINESS USA

  Sep 15, 2026
  5.0
  Neiman Marcus in Tysons Galleria Mall, is always a wonderful shopping experience. The collections are exquisite, the atmosphere is beautiful, and the entire team is welcoming, friendly, and professional. It’s especially magical during the Christmas season. Judy S. has been my personal stylist for many years, and she knows my style, my sizes, and what works for me. My first purchase with Judy was a workout set from The Upside, and over the years she’s helped me find everything from everyday pieces to what became my favorite Louboutin shoes in the world! 👠 Judy is not only an excellent stylist, but also a genuinely kind and wonderful person. Over the years, our stylist-client relationship has grown into a friendship, which makes every visit even more enjoyable. Judy and the Neiman Marcus team make shopping there a pleasure.