The UPS Store

Reseñas

• DD

  David Dieter

  Jul 2, 2026
  1.0
  **ABSENTEE OWNERSHIP** Phenomenal service from the employees on site. The absence of the owner shows in the inability of this location. The employees on site do their absolute best with the tools they are given. A UPS Store is not a 'turnkey operation' but any complaints to corporate will fall on deaf ears. Still a great place for what services are available. The employee you will typically see on site is very knowledgeable. Just make sure you come prepared so they can help you. Don't let this scare you away from accessing this location, just know that the owner does not care about the health of this business as long as they meet their bottom line.
• KK

  Kristine King

  Jun 8, 2026
  1.0
  The clerk at the UPS Store at 360 Hardware on Rt 360 was rude and had not one kind word. Never even smiled. We all have stuff in our lives, but you don't bring it to work! The clerk at the 360 Hardware said they get nothing but complaints about her.
• EB

  Ellie Blackburn

  Apr 16, 2026
  5.0
  I wanted to speak out about the UPS Store here. I have been here numerous times for Amazon returns, as well as my husband. We have never had any employee be rude or disrespectful. We are thankful that the store accepts Amazon returns and we don't need to drive all the way into Mechanicsville and wait in very long lines for returns. The hardware store is clean, organized and has many items to choose from. Thank you!
• VG

  Virginia Gamble

  Apr 1, 2026
  1.0
  Love the hardware store! However, the older short blonde woman at UPScounter started out rude, spoke to me like I was a child and acted like I was wasting her time. I was so shocked. I figured she was having a bad day but when I saw the other review I guess she is RUDE! Should not be in customer service.
• MH

  M H

  Jan 5, 2026
  4.0
  This UPS store is inside of the hardware store