It was an overall pleasurable experience
DS
Dawn Sanders-Ball
5 days ago
Today I went to place an order for a family member who is in an inpatient long term care facility. I referred to my phone for her specific request. Instead of stating “italian bread” I stated white the response I received is “It is italian bread”. My response was ok 6 inch italian sub her response was I have four. I clarified and said spicy italian. She prepared the sandwich and then asked for the condiments. Only three, lettuce tomato and onions. While she was finishing up she put black olives on the sandwich at which time she removed them and placed the onions. At this time I inquired as to whether she was having a bad day and stated I hope it would get better for her. Her response was that she was not but everything non verbal showed she was. I tapped my card and waited for her to complete the transaction on her end. There was a delay in the processing she requested I tap again and asked me if I could read. Oh very well was my response. After completing the sale I stated the customer service was poor and inquired what her name was which she did not provide. While sitting in my vehicle an older gentleman was about to enter the store. I kindly greeted him and gave him a synopsis of my experhence advising if he was looking for good customer service he would not find it there. He returned to his car and left. Customer service makes a difference and bad customer service can affect your bottom line.
Such good service and great food! Love it
NR
Nicholas Rigterink
Sep 25, 2026
Put an online order in. Went inside and entire restsursnt was empty. They didn’t stsrt making my sandwich for 15 minutes saying they had time to make it. Three groups came in and they made theirs first. What’s the point in an online order if it’s going to take more time than if I just ordered in person? Clean restaurant, horrible service, basic flavor. Subway.
KB
Karin Byerly
Sep 7, 2026
I seldom write scathing reviews, but my experience at this Subway was horrible. Incredibly rude staff, rang up my order wrong and skimpy on the meat and vegetables. I will not be returning and do not recommend. Go somewhere where they appreciate your business.