The friendliest, most accommodating and gracious workers we’ve ever seen in a Subway. Wonderful experience!
DH
David Haight
Sep 13, 2026
1.0
Absolutely awful customer service... app wouldn't let me use the sublclub to order saying store closes soon. Hours say til 10:00 on google... 7:15.... I'm like okay maybe they close at 8 on Sundays. No biggie I'll go to store order and show them my phone with deal. Get there 7:30... start to order and show my phone.
"Sir I can't honor that..." "But you're open?"
"Maybe you should go to the Port Rebublic store on your app and you can go get it there..."
"May I speak to a manager?... maybe they can clear this up?"
"Just me working"
Awkward silence
"You're telling me I have to pay double for a sandwich"
"Yeah or you can try the other store?"
This place is two minutes from my house and I will never shop here again.
#thankssubway
PH
Patsy Hull
Sep 2, 2026
5.0
There was a small mixup with my order. Shawn told me to come back and they would remake it. Both employees were so nice and remade my order with no questions. Great service.
BS
Ben Shifflett
Aug 9, 2026
1.0
Walked in when it wasn’t busy after ordering on the app. Got stared down and questioned by two employees asking if I was sure it was even my order just because my wife ordered. They both stared me down the whole time and it took 4 minutes for them to be convinced and bag the order. Then we made it home and realized they forgot her cookies and drink. Turned around and got those, and got more attitude. Made it home a second time and my sub fell apart because it was toasted too much and it didn’t have enough meat or sauce to even constitute a sandwich.
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