GD
Gabriella Drummond-raymond
5 days ago
They gave me barbecue tenders when i ordered 6pc bone in lemon pepper wings.
NM
Nadirah Muhammad
Oct 6, 2026
I would give it a 0 if I could walked in the store to place a order but never did. They staff never greeted me or say nothing for that matter. Just kept looking at me. I stood ther for 10 minutes with no " I will be with or can I help you" before walking out. I will NOT ever return to this store VERY UNPROFESSIONAL INCLUDING MANAGERS.
TS
terra smith
Sep 18, 2026
Just a heads up to everyone this wingstop has went severely down hill and the food is gross now. I always just pay the extra fee to get delivery from the Wingstop near Patrick Henry mall it’s worth it! Or if I’m already out driving I will drive the extra distance just to go to that one! I’ve given this one way to many chances so I stopped going it wasn’t always bad like this though maybe they changed management
I wish i could give 0, stars., I never make reviews but this time I had to. My corn and wings were extremely cold. Everything tasted old and my wings were extremely salty and tasted like oil. I called the store and requested to speak with a manager and told him (Danny) that my wings were cold and they tasted like they were old. Instead of apologizing he just told me everything was made then and there and that the sauce for lemon pepper is what they put on the wings and it’s a buttery sauce if you order it on the website or app.. Everytime I get lemon pepper at any other location it’s fresh and it’s dry seasoning.. I still explained that they were cold and still no type of apology or wanting to fix the situation. As a manager you have to except constructive criticism or at least know the POV of a customer. After looking at the ratings I see why there’s only 2 stars. I’m from out of state so I had no clue this would be my experience. I love the other locations so I’ll still remain a customer but with the attitude of that manager I’m ready to throw my food out because he clearly does not care about his job so how would I know if he cares about food safety and other things in this establishment.
I’m extremely disappointed with the way I was treated by the staff at Wingstop. The employee was rude and disrespectful throughout the interaction, but what really crossed the line was when they looked me directly in the face and told me that I was lying.
Regardless of whether there was a disagreement or misunderstanding, there is absolutely no reason for an employee to speak to a customer that way. I came in expecting basic customer service and professionalism, and instead I was made to feel disrespected and dismissed.
I understand that restaurants get busy and that mistakes can happen, but accusing a customer of lying directly to their face is completely unacceptable. Management should seriously address how customers are being spoken to at this location.