Subway

Reseñas

• LL

  Lila Lexxi

  Sep 5, 2026
  4.0
  I have been coming to this location for quite a few years and have never felt the need to leave a review until now. Unfortunately, my most recent visit last month was completely unpleasant and not at all the standard I’m used to. ​I came in happy to order two customized sandwiches that I was paying for. Not only was I charged an extra $4.49 for extra meat, but every time I asked for additional toppings, the workers complied and then suddenly pushed back. They told me they were being watched on camera and even offered to show me paperwork proving they are strictly limited to giving only three black olives per sandwich because "that’s how it’s written." The employees then tried to smooth things over by making personal compliments about my appearance and my items, which felt uncomfortable given the situation. ​I’ve worked in food service myself, so I completely understand inventory control and following build guides. However, rigidly following a guide to a 'T' and refusing basic topping requests for a paying customer under the excuse of management watching on camera is unacceptable. I've never had a need to get disappointed or even raise my voice to the workers ever. Because I understand how it is working in customer service but I was very upset. ​If this is a strict corporate or management policy limiting basic toppings to this extreme, it’s a serious issue that needs to be addressed. I will be reaching out to corporate directly regarding this policy. Very disappointed after being a loyal customer for so long. The situation is much worse from years ago when they were telling me based on what I want makes the sandwich not look like the picture or whatever they were trying to say and I didn't leave a review about that because I can let some things slide being in their shoes years ago. But this is truly appalling.
• NT

  Nikki Tyson

  Sep 1, 2026
  5.0
  javar at the front was super helpful and courteous , help me figure out the pricing for My order before I had to purchase it to make sure I could afford it. Wish you had more employees like him
• SS

  Saloo

  May 27, 2026
  5.0
  The best Subway in all of Fredericksburg !!!
• CC

  courtney carter

  May 19, 2026
  1.0
  This is what vs what I got I ordered online I’m mad the whole sandwich and subway need to answer I was there when she was in the middle of making my sandwich we asked her different questions she answered yes to it all now I’m out of my money and all DONT DO MOBILE ORDERS AT ALL YOU CAN LOOK AT THE RECEIPTS. I’LL LOOK AT MY SANDWICH. I DIDN’T EVEN GET THE SANDWICH I ASKED FOR. i’m gonna report this to corporate and I want some answers. Save your money and go to South Gateway. Do not go to the store. Don’t stop go to the Walmart Subway®, but do not come to the store. They took my money she rolled receipt. She do not go to the store.
• RR

  Robert Rodriguez

  May 7, 2026
  5.0
  This store is rocking it out. Food is always fresh, staff is happy and on point ☝️