RH
Robert Henning
Aug 25, 2026
Updated 2 stars to 1 star.
After leaving this review, I returned to the app to order an alternate sandwich instead, and the app indicates that at 5:41 p.m. on a Tuesday, this store is closed. How can a restaurant do business this way and afford to stay open?
Food, when you can get it, is Subway standard. I'm not here to complain about the food quality. Most of us know what to expect from Subway.
Service is the same. Staff are usually kids. Usually friendly enough (especially if they're not overwhelmed), but they tend to care about orders as much as kids do. This is why you supervise kids. But I digress.
My primary complaint is food availability. I've never frequented a Subway that was so regularly out of ingredients. REGULARLY.
Do they have provolone? Don't know. Maybe. Salami? Maybe. How about roast beef? Surprise! Who knows? I'm not talking about any sort of exotic ingredient or something that's under recall at the moment, I'm talking about the standard ingredients that literally every Subway on the planet stocks every single day out of the year.
Let me put it this way, I have tried to purchase a 5 meat Italian from the store three times a week for the past 3 weeks and typically only have success once a week. No rhyme, no reason, just out of stuff. The app tells me "sorry, shop at another store."
I usually call and they very casually tell me, "yeah we are just out of ______________."
If you wonder how much this store cares about their customer service, just check to see if they have responded to this review or any other. That will tell you everything you need to know. Losing Quiznos was bad enough. Being left with this seems like an extra slap in the face.
Update Update...
It's been a week, I am attempting to order another 5 Meat Italian and the app is telling me "Product Unavailable..."
I appreciate the response from the owner as any attempt to resolve an issue deserves credit. I'll be contacting the store in the hopes of open communication.
It's possible the root issue could have more to do with the app, but either way I'm left without a way to order my sandwich in the meantime!
TW
Trevor Wilkins
Aug 1, 2026
One person working. Line not moving at all. At least 10 people left. I would have left had I not ordered and paid online. I will not be back to this one.
PP
Patel Parth
Jul 18, 2026
Very disappointed with my experience at this Subway. We placed an order for 10 footlong sandwiches, and the employee refused to make them, even though there wasn’t a single customer in the restaurant at the time. A man who appeared to be the employee’s fiancé was sitting in the workplace and told us she couldn’t make the order, even though he wasn’t an employee. That was very unprofessional.
Based on this experience, it’s easy to see why there were no customers. I don’t think many people would want to return after receiving this kind of service. This was the worst customer service I’ve ever experienced at a Subway.
OS
Or'Dia Sales
May 14, 2026
Came in and was very pleased with the customer service and food service. Everything was fresh and the lady that made my food was very nice and patient with me. Answered all of my questions and overall helpful! Will be back again
LS
Logan Smith
May 20, 2025
Other than there being a fair amount of concern around the vent, I felt like my wife and I were inconveniencing the workers. Our orders were basic, we were the only ones in there, and we are polite. Not much engagement from the subway peeps. Not that is there job to entertain us but I guess I expect some professionalism/politeness.