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Nattaravee Surapongrat
Jun 19, 2026
"I highly recommend this location, especially thanks to Ryan’s excellent customer service today. I was having trouble setting my pickup location on my phone and kept getting an error message, but Ryan easily resolved the issue for me. Every time I visit this store for a return, Ryan provides outstanding assistance. Thank you so much for your help!
I had a great experience at FedEx thanks to Jeannee. She was extremely helpful from start to finish and made the whole process smooth and stress-free. She was patient, professional, and took the time to make sure everything was done correctly. Excellent customer service and a very kind attitude. Employees like Jeannee truly make a difference. Thank you for all your help!
JF
Jason Frost
Apr 21, 2026
Amazing team!!! Helped me out of a jam with excellence and professionalism that made a bright spot in my day!
EB
Ekrem Baskan
Mar 20, 2026
Many thanks to Store Manager Ryan and all the employees for being so helpful in helping me find my lost package.
KR
Kristen Roy
Jan 13, 2022
I never write reviews, but my recent experience at FedEx Mosaic was so incredible that I felt I should share. My husband and I found out very late on a Monday night, that no one had made programs for my father-in-laws out of town funeral that coming Saturday and it was now up to us. I went to FedEx on Tuesday in a panic, just to see if it would even be possible to first create and then print 150 programs.
I spoke with the manager, Mohammed, who not only assured me they could do it, but talked me through how to do it. I ended up emailing him several copies, which, each time, he would print one copy out for me to see if the layout was correct, until I finally got it right.
He was even helping me fold them and figure out which way looked the best.
When it came time to finally print them all, he included a special promotional discount that I had no idea about and waived the same day fee, so that I would not have to pay extra to have them ready in time to leave for the funeral.
Mohammed went above and beyond and was a huge support during a very difficult and overwhelming time. I highly recommend FedEx at the Mosaic and especially Mohammed!