Advance Auto Parts

Reseñas

• DB

  David Broussard

  May 13, 2026
  5.0
  My truck battery died and after jumping the battery the transmission was stuck in first gear due to improper load of the computer. I crippled it over to the Advance Auto 15 minutes before closing. The guys were already closing up. They went into action, checking my original battery that was 6 years old, let me decide if I wanted to buy a new one. Before installing, they installed the memory saver on my truck, installed battery, and made sure it started and it cured my transmission issue. They never once made me feel bad for rolling in 15 minutes before closing on a Weds. night and they did not rush or short cut the battery installation. A+ service that is rarely seen in this world. Thank you!!!! Keep up the great work.
• JW

  Jamie W

  May 6, 2026
  1.0
  Horrible experience lately in Fairlawn. My elderly dad called in for parts and was told they'd be ready for me to come pickup. Arrive to shop and apparently nobody knows who took the call not only 30min ago. Super unhelpful staff with an attitude. I get it's a huge corporation these people work for, yet the slightest bit of customer care would have went a long way for me. We're already high strung from car repairs and the added nonsense of bland unhelpful staff only made it worse. Do better or get a different job.
• CD

  Carollynn Dowdy

  Sep 27, 2022
  1.0
  Horrible customer service needs to go to school for proper knowledge.