The UPS Store

Reviews

• NV

  Natasha Valencia

  May 26, 2026
  1.0
  Waited 25 minutes in line while one staff member assisted customers and the other staff member ignored the line and worked the packages. No eye contact, just scanning and moving packages instead of focusing on the increasing volume of customers.
• AJ

  Asher Joseph

  May 13, 2026
  1.0
  The three times I’ve been here I’ve had to redo my order at least once, I made three separate transactions today and Matthew acted like I was an idiot who couldn’t understand that half of the transaction went through said I got my tape for free (I didn’t, it was on the first order) after he had clarified with the associate helping me. I got that dude, I wish you would simply be useful and not have me there for an hour
• MK

  MOHAN JUNG K.C.

  Apr 8, 2026
  5.0
  This ups store is not good, when you go for Amazon return, they gonna charge you $2:00 each for print return label and they force us to buy return bag and rapping tape . Other ups store doesn’t charge for print return label. Don’t go this ups sore
• JM

  John Muro

  Apr 6, 2026
  1.0
  I don't think I've once seen them actually open on time. Incredibly frustrating. They're expected to open at 9:00 a.m. and it's currently 9:15 a.m. and the staff member is walking around the store not making eye contact with anyone waiting outside
• GG

  Gaurav

  Mar 19, 2026
  1.0
  I went in today to return some stuff. Had to interact with the worst customer service ever. The owner was extremely rude and the staff ware just standing around. Please save yourself some time and go to a different UPS store if you want to be respected as a customer. I don’t know how the franchise gave the owner an opportunity to run the UPS store.