Anthony Cancel: Allstate Insurance

Reseñas

• NC

  Nicole Cox

  4 days ago
  5.0
  I have been with Allstate for many years the prices are affordable with multi- vehicle and paperless discounts. The Mobil app is simple to use and the employees are very polite and helpful if you have any questions or concerns.
• KL

  Ken Lademan

  Mar 21, 2026
  1.0
  I’ve had a frustrating experience with Allstate homeowners insurance that other customers—especially those who travel internationally—should be aware of. First, accessibility is a serious issue. While overseas, I was unable to log into their website or app due to geo-restrictions/firewalling. This effectively prevented me from viewing or managing my policy or making payments online. In today’s environment, that’s unacceptable. Homeowners need reliable access from anywhere in the world—especially in the event of a claim. Second, communication was poor. Emails sent on March 9 were never received or acknowledged, and a follow-up over the weekend went unanswered until I left a negative Google review. Only then did I receive a response promptly on the next business day. Customers should not have to resort to public reviews to get basic responsiveness. Third, the premium and discount structure lacks transparency. While the “bottom line” premium appeared slightly lower this year, the underlying “premium for property insured” actually increased by over 9%. The only reason the final number decreased was due to a pay-in-full discount—one that is not clearly guaranteed or consistently presented year over year. This creates the appearance of savings while masking a real increase in base premium and a reduction in discounts. To be fair, once engaged, the local representative was professional and responsive. However, the systemic issues—lack of global access, inconsistent communication, and unclear pricing structure—are significant concerns. If Allstate addresses these issues, I would be open to updating this review. Until then, customers—especially those who travel frequently—should take these factors into account before choosing this provider.
• RE

  Robert Eamigh

  Feb 22, 2026
  5.0
  I find everyone at Allstate to be very attentive to my needs and always ready to answer any questions I may have. I've been with these folks for over 50 years and have always been pleased with the service.
• JD

  Jennifer David

  Aug 7, 2025
  5.0
  I have nothing but good things to say.
• LJ

  lillie jackson

  Oct 3, 2024
  5.0
  Wow. What can I say. Nilka Davila was outstanding with helping me get a better policy with a better rate. As I was comparing quotes I declined many calls but decided to answer Nilka call and I'm happy I did. She walked me through everything and assisted in cancelling previous policy. Kudos to Nilka. She was absolutely outstanding. Thank you.