JP
Jocelyn Peck
Sep 25, 2026
I’m not even going to joke, you will stand there for 10 minutes and they will stare at you like you are stupid or like you came from a different planet. As for door dash experience, it said my order was ready for 20 minutes on the screen, Meanwhile they tell me they haven’t even started on their nuggets but the fries were done? And personally eating here, the fries are either super old, or they will completely forget the sauce EVERY SINGLE TIME!! And as I’m typing this, one of the female employees keeps complaining how they want to go home and won’t do anymore work until it’s time for her to get off. Not exactly stuff a person waiting well over 15 minutes wants to over hear/ see. And for some reason it’s literally only this Wingstop that does this. As you can see in the photo I’m picking up the order for Jeremiah, yet I’m still here waiting 20 minutes later.
AR
Alex Russell
Sep 17, 2026
I ordered from this location for the first time yesterday and everything was great.
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Enmanuel Gomez
Sep 10, 2026
⭐ 1 STAR
This was one of the worst customer service experiences I’ve had at Wingstop.
I arrived at 11:50 PM, even though this location is advertised as being open until 1:00 AM. When we tried to place our order, the cashier was extremely rude and told us, “I’m leaving. I’m the only cashier. If you want to eat, order online.” This was completely unacceptable, especially since we arrived more than an hour before the posted closing time.
The phone was also ringing repeatedly and nobody was answering it. There was no manager available to properly address the situation or assist customers.
What made the situation even more unprofessional was what happened with the manager. The manager only arrived in her car to put up her sign and then left. She parked directly in front of the store, even though there were parking spaces available on the side, and her car was blocking the entrance. She then left without staying to help the employees or address the customers.
I also want to make one thing very clear: the other two employees were actually very kind and were trying their best to help us. They had difficulty communicating in English, but they were polite, respectful, and genuinely tried their best to assist us. My complaint is NOT about them.
What I find especially unprofessional is that the manager and the cashier left these two employees without proper help or support, leaving them to deal with customers on their own while the restaurant was still supposed to be open.
There needs to be proper management and staffing until the restaurant actually closes. Customers should NOT arrive at 11:50 PM, more than an hour before closing, and be refused service because employees are leaving early.
I strongly encourage Wingstop Corporate to investigate this location, including the staffing, management coverage, customer service, unanswered phone calls, the manager leaving employees without support, and why customers are being refused service before the advertised closing time.
This was extremely unprofessional and disappointing. I hope Corporate takes this complaint seriously and addresses the situation so both customers and employees are treated properly.
hot guy with the braces and goatee messed up my order 🙁 i asked for boneless and got bone in and their bone in wings are truly an offense to the tongue.
I’m not sure if it’s the staff here or the wingstop app but when my app tells me my food is ready and I go in it’s never ready. Tonight there was barely any people here and I go in because the app says that my order is ready and I go in to find that they haven’t even dropped my tenders in the fryer yet smh. This has happened twice now, if it improves I’ll change my review but for now this is ridiculous.