NS
Natalie Stringer
Jul 23, 2026
Pre ordered subs. Went to pick them up and the store was locked. Tried calling and got no answer. I waited, nothing. Called over and over...no answer. Went to the grocery next door...30 minutes later...still nothing. No answer. Doors locked. Never got the subs I paid for. Tried contacting subway...online and via email. Chat function. Nothing. I don't know who owns this particular one but you need to get your store together.
Terrible service plus charged more for subs than corporate policy. Someone needs to fix this place. Plus one person running this place with no other employees. Longline plus poor service.
CM
Chelsea Mills
Jun 8, 2026
They let me wait 15 minutes with 3 little kids at the counter only to let me know that it would be another 20 minutes until they would even be able to take my order??
JC
jojo ciccone
May 29, 2026
Terrible experience will never be back. Save yourself some time and money and just go to jimmy johns.
JC
Joe Ciccone
May 29, 2026
Worst experience I have ever had. I placed an online order for one sub, and when I arrived, the staff told me someone had already picked it up. I explained that it was not me and showed them my receipt and order confirmation, but they still refused to make me another one.
So now I paid for a sub that I never received. I will be reaching out to Subway to get my money back, but this was extremely frustrating. They either need a better system to make sure people do not take someone else’s order, or if they make a mistake and give it to the wrong person, they need to remake the order.
I ended up with no food, and my entire lunch break was wasted.