Ate there 2x to give it a 2nd chance..the lady looked like she was chilln on the block not at work..tuna was dry and bread was stale..went to the bathroom and came back to refill my drink of which i dumped the remaining out simce i had been sitting there for almost an hour..tried to get ice and was not working..tried to get soda and wasnt working either which then turned around and seen the worker staring at me..i asked "is something wrong with the machine "?? She responded rudely you "have to pay for refills"...i said "what since when"...she replies "you cant get a refill once leave the store"...i said "i didn't,i went to bathroom and still here"..she responds "once you leave this little area you have to pay"...i said ""where does it say that and then you should offer restrooms in this little area""...she responds ""it dont need to say that anywhere im telling you""......i said "well when you sat there and seen me walk back in up to the machine and dump my drink out you could have said something instead of secretly cutting the machine off,not saying a word and staring at me...thats pretty rude"" and i walked out...i will not be eating there again and shame since i now work close by..
LG
lucia Gutierrez
May 12, 2026
I ordered a sandwich through the subway app on 5/4/26. The app asked me for my location and it said the closest subway was 201 Hill Crest Parkway. I called 5 minutes later after I placed my order when I realized that the store was 15 minutes away from me and there was another one 5 minutes away. I called and I let the lady who works there know that I wanted to cancel my order. She immediately became defensive and rude saying that my order was ready for pick up. I told her just made it and the app says it’s not been processed yet. She then rectified and said the order was not ready yet. I asked for a refund and she said she would let the manager know. I called an hour later just to make sure my order had been canceled and she became extremely rude to me saying that she had already told me the manager would take care of it. She didn’t ask me for my name, my order number nothing I had to give it to her. I was left without lunch and without my money. The store never gave me a refund for an order that was never made. THEY STOLE my money and made me feel like it was my problem. I AM NEVER ORDERING NOTHING FROM SUBWAY EVER AGAIN and specially FROM THIS SPECIFIC STORE. They are horrible.
DS
Dylan Shipman
Oct 10, 2025
Ordered online and bought 2 sandwiches. All the servings were skimped. The entire sandwich is flat and has basically nothing in it with 6 veggies selected. This is the 2nd time this has happened and will not be returning to this location.
DM
Dena McElligott
May 27, 2025
I placed an order on the app for this location. I requested that the sub be TOASTED and cut into 4ths. When I got home, I found that this was not done. I called the location to speak to a manager and was told there is not a manager at this location. I explained what happened and the clerk said in a rude way, “Was the contents of the sub right?” I said yes but it was not toasted or cut. She then said she could take my number and the owner might call me or I could leave a review. Very poor customer service and an employee who cannot follow directions. Will not return to this location. This location gives Subway a poor reputation.
***EDIT- 12/9/25
By far the WORST subway since they got new owners. The subs are literally bare bones. They weigh nothing, especially when I guess the daughter/wife is working. She speaks 0 English and when placing mobile orders she doesn't follow the notes on there. Seriously, for the price you pay, I suggest another location where you can get an actual sub and not a roll with minimal lettuce, onions, meat and cheese. This is the first time we've ordered in a while because of the skimpy portions, and things haven't changed.
We have been going here 3-4 times a week. Last night the food was absolutely horrible, burnt subs, wheat bread when white was requested, steak and cheese definitely not with the measured amount of steak. I ordered online, as I do every time, I understand it was almost 8 pm and yall close at 830, but that's no reason to have less then normal service. Yes, I totally did just pull a Karen because out of 6 subs, only one was correct and edible. I did call to discuss but of course the young lady became very defensive. Cant attach pics but do have for the regional manager to see what's being served from their restaurant.