Terrible and unwelcoming experience. I placed an order online and arrived while my footlong was being prepared. The staff member was unfriendly from the start and ignored me when I offered to confirm my order.
At the end, I asked for a little extra olives, something I’ve requested many times without any issue. She put only 2–3 pieces on the sandwich and then told me there was a strict limit of six olives per sandwich. When I questioned it, she explained that she had once used too many olives on a catering order and the store ran out. That had nothing to do with my simple request for a few extra olives.
Is counting individual olives really the policy? The poor attitude and unnecessary handling of such a simple request made the experience very frustrating.
This restaurant is in a friendly community where many families and kids spend time. Based on my prior experiences with the staff, I believe the owner, Bobby, should take a closer look at the customer-service and Subway training provided to the staff. A simple sandwich order should not leave a customer feeling unwelcome.
MC
Michael Combs
Sep 18, 2026
I ordered a meatball sub with green peppers, onions, sliced tomato, and spinach on the app.
I got to the store and asked the guy behind the counter for my order, which he then handed to me.
I walked out to my car and checked my sub. It had no green peppers, tomatoes, or spinach.
I walked back in and asked what happened. The guy actually shrugged and told me that they didn't have any of the toppings I asked for.
I asked for a refund, and got attitude. I was told "I'll do it this time because I forgot to order the toppings, but next time..."
NEVERMIND THE FACT THAT YOU GAVE ME HALF OF WHAT I ORDERED!
HANDED ME MY ORDER AND LET ME WALK OUT WITHOUT SAYING A WORD!
There will never be a next time bub... be better.
Zero stars and two middle fingers up.
Poor customer service. My sub had very little portions. It’s was more of a Bread sandwich! Won’t be going back to this place!
Customer service is the worst in the area. I've had a better experience at the location near HT.
This Subway owner refuses to provide water cups to paying customers - this was stated directly by the employee. Take that for what it’s worth.
I would assume the owner skimps out on other things if the owner refuses to provide water cups to paying customers.