Advance Auto Parts

Reseñas

• RY

  Roa Yosef

  1 day ago
  5.0
  Randy was very helpful!
• HM

  Hari Mengesha

  Jul 24, 2026
  5.0
  Great customer service! The staff was very helpful and professional. They tested my car battery, explained all the different options and prices clearly, and helped me choose the right battery for my car. I really appreciated the honest advice and excellent service. Highly recommend this store!
• LK

  Luther King

  Jun 13, 2026
  1.0
  Very disappointing experience. I purchased a battery and requested it be installed, but the manager said they couldn’t do it because they didn’t have the tools… I’m truly at a loss for words, other than very disappointing…
• TW

  Tianna Woodson

  Jun 18, 2024
  1.0
  DO NOT buy car batteries from this place for two reasons 1) the batteries (Die Hard) suck. Even the expensive ones. I had two Hie Hard Platunim ($270) batteries crap out on me in the span of two years, one of them in only a month! 2) the store manager here will LIE TO YOU about their warranty/exchange policy. In 2022 I bought the original DHP battery and in May of 2024, I couldn't start my vehicle. No power to the dashboard, locks, nothing. Got a battery test and jump from AAA. Battery was dead and had extremely low CCAs. AAA advised me to replace it. Went to AAP to have the battery exchanged and that went without issue (except the fact that AAP will NOT install this battery in your vehicle for you like any other battery they sell). Then in June of 2024 (one month later) same issue. No power to anything, car won't even attempt to click or turn over. Got a battery test and jump from AAA and they said the same (low charge, low CCAs, recommend replacing). At this point, I took my car to a shop to make sure it wasn't an issue with my starter or alternator. They confirmed both were working fine. They also retested my battery AGAIN. Low charge, low CCAs. I went back to Advance Auto Parts and explained the morning I'd had, showed them the results for the TWO battery tests and asked to have the battery exchanged. The worker that helped me also ran a battery test and confirmed that the charge was low, the alternator was fine, BUT that the CCAs had increased. The store manager took this to mean that the battery was fine and tried to tell me there was nothing he could do. I re-explained that the car wouldn't start without a jump and showed him the two bad battery tests and he claimed that 1) they can't trust other battery testing equipment because theirs was "top of the line" 🙄 and 2) AAP battery warranty policy won't allow him to exchange a battery more than once, even if it is still within the warranty period. He claimed repeatedly that there was nothing he could do to replace the obviously bad battery I was given. I went home and called Advance Auto Parts customer service. They were able to help me submit a full refund for the battery and also confirmed that their policy DOES NOT state that batteries can only be replaced once within a warranty period. So to recap, don't buy car batteries from here. They will sell you shitty batteries and then this store manager will hang you out to dry when they fail.
• TH

  Tracy Hickey

  Apr 21, 2020
  5.0
  When I first walked in I thought a customer was the employee ...after asking if he worked there I realized where the customer service gentlemen was. He was extremely helpful with my questions about my power steering in a car that im driving. I'm not your average woman. I hunt, fish and will get knee deep on a farm....I want to thank the employee there for helping a girl out... My wheel problem is fixed...looks as though my phone tracked my needs perfectly with my fancy world wide web metro phone I got from around the corner next to the vets sunny place... Stop on there...you get reward points for tracking your pets!!!! Rose Hill...you are one if a kind. Thank goodness for the kind (in a round about way) dog playgrounds and owners...Whoof.