Muy buena atención por parte de la srta christina en su local ubicado en west valley
CP
Camila Perez
Aug 18, 2026
Me and my sister ordered food here tonight, We got the boneless meal deal and they forgot 11 of our wings, gave us a wrong drink, and no straw, usually they’re better then this.
MD
Maria Dominguez
Aug 17, 2026
The food is okay, i just didn't like the last time i went to pickup my order that i was waiting at the front to be asked what i needed and they seen me and continued to talk and then when they got a call in the store 2 workers stood there on the phone taking a order while i still waited. Then a door dasher comes in and they proceed to take a step to the side past me and ask him what he needed. neither of those 2 ladies helped me, another worker who was working the fryers had to come and hand me my order. i wasn't trying to take it personally when they took the call but did they really need 2 people on that phone for an order instead of one of them asking what i was there for...
We had Great Experience with Cristina, She helped us with our order and gave us a great service
DH
David Hernandez
Jul 18, 2026
Update#1: The link the owner provided is a feedback questionnaire, not even related with refunds. So he knows about my issue but ignores it.
Update#2: It’s August 1st and still no refund or call from anyone from Wingstop but I see the “owner” replied to my review and instead of processing my refund or calling my about it with my info that the cashiers has taken down 3 times already, he says to reach out to their costumer service? Bro, it seems you guys make an effort to do the bare minimum.
Have not received my refund after 3 months and 3 request.
The store got busy and stopped taking in person orders but the cashier didn’t know and took mine. I was informed that it would take at least 40 minutes to get my wings, so I requested a refund (March 22nd). The cashier accepted and took down my info. After 1 month and a half of not receiving my refund, I called and they took my info again, saying they would take care of it this time. Today is July 18th and have not received anything yet, so I went to the store and was told they couldn’t do the refund because it’s been too long…so they wrote down my info once again so it could go to the district manager.
Apparently until now, my refund request had been going to the owner/store manager Luis Guardado but he either decided to ignore it or forgot. Either one is unacceptable.