FD
Frederick Douglas
Jul 29, 2026
Kristina, I can't say enough great things about her. She is an exceptional communicator who kept me informed every step of the way and made the entire process feel effortless. She worked incredibly hard behind the scenes, tackling difficult tasks with confidence and making even the most complicated situations seem easy.
Beyond her professionalism, she is genuinely personable and kind. She made me feel comfortable from the very beginning, took the time to answer every question, and turned what could have been a stressful experience into one that was simple, reassuring, and seamless. Her dedication, work ethic, and commitment to her clients truly stand out. I would recommend her without hesitation to anyone looking for someone who genuinely cares and goes above and beyond.
HT
Hello There
Jul 29, 2026
I had the pleasure of being served by Kristina, she was absolutely amazing, very personable, great conversationalist, very informative, which made my sandwich choosing extremely easy. She greeted me as soon as I walked in, in the middle of helping another customer. She let me know she would be right with me, once she finished with the other customer's, which was actually pretty smooth and fast, she got me started on my sandwich and just before i knew it the process was already over. That is how great of an experience this was, I was simply blown away by her energy, and communication. I highly recommend going to see Kristina at the crossroads location, she will make your day. I Hope the manager's get to see these because she deserves a promotion for the hard work she puts in, and makes it seem so effortless. Too all of subway, Thank you for Kristina.
FF
Finn Franson
Jul 15, 2026
I ended up being late for work because of how slow these workers were. I went from more than enough time, to late. The worker had to ask me 3 separate times what meat I wanted. She just kept forgetting?? And then she put the meat directly onto the counter when she grabbed too much. And while I’m sure they sanitize it regularly (or I hope) if someone had allergies or is even slightly a germaphobe that’d be terrible. She also kept asking extremely vague questions that I already answered. Like “what sandwich was it again?” … the one your making? The ham and cheese? The one I told you three separate times? I rarely ever leave bad reviews because working fast food is extremely difficult and it’s almost never the workers fault, but oh my god I was astounded someone could mess up that many times in such short succession. I am convinced the worker was high. The sandwich itself is subpar but that’s subway for you.
CE
Cause Effect
Jun 29, 2026
I had a great experience at Subway! the customer service was outstanding from the moment I walked in. The staff was friendly, kind, and genuinely welcoming, making me feel like a valued customer. They were patient, attentive, and showed me excellent hospitality throughout my visit. My order was prepared with care, and the restaurant was clean and inviting. It's refreshing to receive such great service, and I'll definitely be coming back. Highly recommend this location to anyone looking for a great meal and an even better customer experience! This is specifically for the sandwich makers Kristina & Bella.
TL
Tyler Lawrence
Jun 29, 2026
I originally left a 1-star review after a very disappointing experience with my order. One sandwich came with zero meat and cheese, the other barely had any meat.
I called the store to explain what happened, and Kristina was the best there is. She listened to my concerns, was very professional, and insisted on remaking both sandwiches even though I wasn’t expecting anything. Bella was also great and helped make everything right. This is exactly how customer service should be handled. Thank you, Kristina and Bella, for turning a bad experience into a great one. Employees like you are the reason customers come back.