DC
Doug Curran
Jul 17, 2014
I asked for a toasted tuna sandwich on white today, 7/17/14 at 2:00 pm at the drive thru. By the time I got my drink, my sandwich arrived, I said to the girl at the window, "Wow, that was fast. Are you sure it's toasted?" "Yes, it's toasted." I felt inside the packaging and the bread felt soft. "This is toasted?" "Yes". I should have pulled it out and looked and showed her. Got to a parking space, pulled it out - and it wasn't toasted. Because it had Provolone cheese, I wanted that to be somewhat melted. And where was the tuna? Skimpiest tuna sandwich I ever had. I don't want to be just eating a lot of bread and very little inside. That's not a sandwich. The experience felt like I was a hurried customer for whatever reason. Because I wasn't inside to see the thing being made, I was at their mercy - they could have wanted me to be gone fast so they could get back to their conversation, texting, or whatever. It was not a busy time, not the lunch hour. I was not happy and wanted to taste some tuna in the sandwich, heated with melted cheese. Felt cheated. Won't go back.