MS
matthew spalding
Aug 24, 2026
I ordered my usual steak sandwich from the app on Friday the 21st. 3 bites in, I bit right into this huge bone, nearly the size of a quarter. Im lucky my bite into the sandwich hit the bone because, since I was eating it at work, I hardly chew my food so I can finish quickly and get back to work. I could have easily choked on it. It's very sharp, and sharp bones, when swallowed, have been known to puncture the esophagus, and I could have quite easily died. Do better, this is not OK.
MB
max bassett
Jul 26, 2026
The older guy with a white beard always rushes making the sandwiches as fast as he can not really paying attention to quality
ME
Malvin Esquea
Jun 11, 2026
Santiago was amazing, great job and conversation. Super friendly guy, and very professional even tho u know it’s just a sub place. But yeah great guy, should get a raise. I thought he was the manager for a second.
usually i don’t post reviews so this is a throwaway account. However, i feel like this establishment deserves a trashy review. I ordered delivery through the app, and everything was fine up until my food got delivered. i was texting the driver personally so i let them know that i was missing a drink, no response. i called them and got hung up on. i called the store and it rang for 5 minutes before i gave up. i tried to contact literally anybody out of pure frustration (its just a drink and im aware of that, but i am upset that no one seems to be able to pick up the phone.) and there is no one that can talk to me that isnt an equally frustrating AI assistant. can someone please get better management in this store? Ive gone in person a few times and had issues where they rang me up for the wrong item and then told me there wasn’t a manager to log in and fix it for me. Literally who leaves a store unmanaged? Unprofessional, rude and so inconvenient. If you really want subway find a different store. I hope this one gets closed down.
BB
Baby Brandon
Jun 2, 2026
I have never made a review. Ever. but the service I've received recently was baffling
First: usually half the ingredients are gone, what do you mean you don't have onions, you don't have black olives, nor other things. It's expected that when I come I can actually get what I want instead of just meat, I want my toppings.
Second: Certain staff can be just plain rude or incompetent. First example being this older man with a grey beard and hair, around 5'7 being insistent on trivial rules, when I say I want mayonnaise last don't say "No the sauce comes first" I'm the one eating it aren't i? And when I finished it, when he packed it he like clawed into it to make it messy. don't throw a fit when I'm insistent on wanting the food the what I want it.
Another staff I spoke to while making a sandwich for a friend. when I told them I wanted a certain club style on it they put the wrong one while talking to another coworker, and when I told them they were doing it wrong they murmured "speak louder then...
Third: this is one of the more worse subways in Orem dare I say whole of Utah. I might as well hop over the counter and make it myself.
TL;DR: Hire the kind homeless guy instead of these guys and actually make me a sandwich with toppings