Matt Stevenson: Allstate Insurance

Reviews

• PW

  Preston Wood

  Mar 14, 2026
  1.0
  I really miss when Joyce ran this branch. Everything went smoothly and the customer service was actually great. Since Matt took over, we’ve had multiple issues. One of them was a completely wrong credit card attached to our account, which led to almost a $1,000 mistake. Mistakes happen, but what’s frustrating is the lack of effort to fix it. Instead of trying to help resolve it, we’re being treated like the problem is somehow our fault. It’s honestly really disappointing. If they can’t even get something as simple as the correct number on an account, it makes you wonder how you’re supposed to trust them to handle things when you actually need them during an accident or emergency. I definitely wouldn’t use them again, and I’d strongly recommend looking somewhere other than Allstate.
• JH

  Juan Carlos Osorio Herrera

  Feb 19, 2023
  5.0
  Best in class! Rocio is the best
• JP

  Jen Packer

  Feb 25, 2021
  5.0
  Sasha and Matt will go above and beyond to get the best insurance at the best price for you.
• NA

  Nancy Allman

  Feb 22, 2020
  5.0
  Great job. They will drop what ever they are doing when I stop by for anything. Always have time for me and follow up with any of my questions. All my options were explained in an easy to understand way with out being pushy. There whole office is very friendly.