JH
Jaxon Hadley
Jul 27, 2026
This used to be my go-to subway but I will never be ordering here again.
I placed an app order so that I could pick up my food quickly and move onto my next errand, but when I got there, the employee handed me the wrong sandwich entirely. Then, while making the correct sandwich, she informed me that they were out of 2 of the ingredients I had ordered. I had not received a call or notification of some sort that they were out of those before, so she just intended to give me the wrong ingredients, on top of the original problem of my sandwich being the wrong size.
Then, as I watched her finish making the sandwich, she skimped out terribly on the toppings. If I'm paying for a full footlong, I expect more than 3 pickles, 2 tomatoes, and a few shreds of onion.
The employee refused to refund or partial refund for messing so many things up, so I entered a customer service complaint from the app, after which I was told I would receive an email from the restaurant owner soon with a resolution. It has been 3 weeks and I have heard nothing.
I will never be visiting this location again.
0/10 service
0/10 effort