Advance Auto Parts

Reseñas

• MK

  Melanie Katz

  May 20, 2026
  5.0
  These people were wonderful from start to finish. I came in needing help with a tire puncture and they went above and beyond to make sure I got taken care of quickly. They helped me find exactly what I needed, explained everything clearly, and were genuinely kind and professional throughout the whole process. It’s rare to find customer service like this anymore. I really appreciated their patience and willingness to help me out in a pinch. Highly recommend this Advanced Auto Parts location!
• JB

  Joe Bodily

  May 10, 2026
  5.0
  Josh and Gordon are the best they took time to figure out what part I needed in a pinch and are just all around good human beings. These guys deserve a raise!
• CA

  cutty Antunez

  Apr 8, 2026
  5.0
  over the years I’ve been in and out of auto parts stores with horrible customer service, up to having to look up my own parts on their computer and they allowed me to do so.. but I can tell you I’ve never had such a SUPER HIGH EXPECTATION customer service like I did here at advance auto located at 1735 Washington blvd…. Example- I called in on a warranty part that I have purchased years ago because it was not in the system. So over the phone call she helped me with what she could also It was the end of “Chancy” shift. I hang up and luckily I found my receipt call back a hr later Chancy was gone but I got help from other team member. I was directed to another store due to not having both parts I need.. Month goes by, I call in about a warranty part on the same receipt as before. I end up getting Chancy again on the phone With my same issue of the parts not being in the system / warranty. After one simple phone call, she remembered who I was the month prior. She asked me how they resolved it the time before. I told her I’m not 100% sure because it was awhile back. Long story short I took the parts off, took them back to the store to get warranty. She took it upon herself to figure out how to Warranty these parts out!! For someone to remember that over a month ago when you have Constant customers in and out of that store Shows you how much she truly cares about her job And customers!! So to “ Chancy’s “ Managers or corporate office I highly recommend A bonus or pay raise, because of her, I will be going back To that store specifically!! Best customer service, hands down!! Thank you again for the help Chancy, much Appreciated!!
• JS

  Jeffrey Smith

  Mar 29, 2026
  5.0
  Chancy here is wonderful she went above and beyond helping me. She even helped me prioritize what I should do. Many thanks Chancy.
• FL

  Fonda Lee

  Mar 28, 2026
  5.0
  Josh was great! Had to make multiple trips and get some additional help and he went above each time, all while maintaining a smile and good laughs! Thanks Josh! Another reason to prefer Advanced Auto Parys