LM
Lissa Miller
Jun 19, 2026
I usually come to this location or the other Sandy one once a week, sometimes twice. I love wingstop. Today made me not really want to come back here. I ordered on the app and when I went to get my food, I said my name and the red hair worker asked for my last name. I said “it’s lissa m, I don’t think there’s any other Lissa’s that ordered” and she automatically went off and said “some customers like to lie and read a name off the screen” and assumed I was one of those people. After getting in the car already a bit put off, I opened the wing boxes to make sure we had everything and realized none of the wings were flats, so my mom went in and immediately was told that she was wrong because it doesn’t show that, and “for all I know you’re making it up”. When the employee went to ask the manager, he looked and agreed they had been made wrong (it very clearly showed we paid for all flats) and were remaking them for us because we paid extra for the request. So twice today she assumed 1. I wasn’t who I was (was lying about my name because I looked at the screen), and 2. That I was lying about what I ordered just to get different wings. Never have I ever had someone at this location or any restaurant treat me that way. On the receipt it says someone in training, I’ve never had someone in training at a chain
meet me with that much attitude and disrespect.
Because the manager was willing to remake the order correctly, I’m making this three stars, but service was definitely one star.