SM
Sherry Mitchell
Sep 27, 2026
2 ladies gave me a terrible service, don’t worth for 1 star 😡
JA
Jeeves Avalos
Sep 15, 2026
Terrible experience at this FedEx, I regularly ship these exact items, at Fedex. Yet here the girl working tried telling me if I wanted to use paper instead of bubble wrap that I’d have to purchase a box and wrap it myself? In a condescending tone, mind you. To which I responded that nobody has ever made me pack it myself, or forced me to pay for bubble wrap.
Anyway, I said fine then. Let’s do the bubble wrap. She then tried charging me $90, so I left. To another FedEx, where they happily used paper, packed it for me, and only charged me $50.
The worst part about the whole thing was the manager was IN THE STORE THE WHOLE TIME and didn’t say a word.
And as PROOF of my claim here is a picture of my receipt from the other FedEx in Murray that charged me half the price to ship the same items. Shitty attitude, shitty service, shitty price. Never coming back to this location.
RH
Ryan Hillier
Aug 23, 2026
I’ve used FedEx for many years and have always trusted them with my packages, but my experience with Calli at this location was some of the worst customer service I’ve ever received.
I’m currently out of town and was simply trying to ship a wedding gift. From the beginning, Calli was rude, dismissive, and made me feel as though both my item and my shipping needs were not worth her time or effort. Her attitude made what should have been a straightforward transaction unnecessarily uncomfortable.
We arrived with approximately 15 minutes remaining before the store closed, but Calli repeatedly rushed me to finish the order and spoke to me in a condescending manner. She told me that she had an “important” print order she planned to stay late to complete and said she would not wrap my item while I was there.
When I questioned this, Calli sarcastically remarked, “You can buy the box and watch me wrap it personally.” At that point, I terminated the transaction.
I understand that employees have closing responsibilities and other work to complete, but the store was still open and I was a paying customer trying to ship a wedding gift. Calli’s repeated rushing, dismissive attitude, and condescending comments made me feel like an inconvenience rather than a customer.
I now have to make an additional trip to another FedEx location before a tight flight in the morning. This experience with Calli was incredibly disappointing and far below the level of service I have come to expect from FedEx. Based on this interaction, I would not recommend this location.
We went in 20 minutes before the store closed, waited a few minutes for someone to come help us named Callie. She greeted us by rushing us telling us the store was closing in 15 minutes, saying we better do it fast before the store closed. We were the only people in the store. We were planning on mailing a wedding gift of a painting from a friend. I asked to have the painting bubble rapped and she said that she could not do that. That they had a big order and had to do it later. I tried to tell her how special the painting was. She in a horrible way said that she could pack it so I could personally watch her pack it. We cancelled the order because we didn’t feel comfortable with how she was rushing us and did not seem to want to pack it since it was big inconvenience to her. Keep in mind there was still 10 minutes until the store closed. I’d caution to go somewhere else.
JS
Joshua Sewell
Aug 19, 2026
The Middle-Aged short employee with long dark hair is bent-out. I heard her comment from the back of the room- as she rolled her eyes at me: " I was literally just at the front, to check to see if someone was there. I get to the back and someone shows up". Okay lady, this is your job, do it! Don't criticize your customers for showing up so that you may do your job. This lady was ornery from the moment I walked in the door.
She certainly had a "resting face".
FedEx- do better with choosing your employees.
I will avoid this location at all cost to avoid that lady.