The UPS Store

Reseñas

• BB

  Brett B

  1 day ago
  5.0
  I really cannot believe the previous post complaining about this store. This man literally assaulted an employee. She was trying to explain to him how to release a package under a business name. He then reaches across the counter scraping the managers arms grabbing the package and running out the door. The police were called and had to hunt him down in the parking lot as he skulked around trying to hide. A complete degenerate I can't believe you had the gall to even post anything about your actions as if you are in the right. So horrible I witnessed the whole thing I can't believe you would even say this. Every employee at this business tries so hard to make sure everyone gets what they need. Absolutely amazing staff
• KP

  Kamina P

  1 day ago
  1.0
  Completely useless staff. I had a package with my company name on it. They all acted like it was absolutely absurd for the company name to be on it without me having a nage from the company. I showed them company ownership documentation and they said it wasnt good enough because the address wasnt the same. Lady I could have registered the llc out of Maine and still shipped to Utah. The manager at this location and all of its staff lack common sense and stole my package. Beyond useless
• AA

  aylin a

  Oct 3, 2026
  1.0
  Very disappointing experience. I still have not received my return, and instead of taking responsibility and working to resolve the issue, I have been left to do all the work myself to try to figure out what happened. What makes this even more frustrating is that I have already spoken with a supervisor in the store, and I also reached out through their email to try to get help. Unfortunately, the supervisor was absolutely no help. They did not make any real effort to look into the situation, check their records, or investigate what happened. Instead, I was simply told to go to TikTok to try to resolve it, even though the problem occurred during their own return process. I understand that mistakes happen, but when a business makes a mistake, they should take responsibility and make a genuine effort to correct it. That has absolutely not been my experience here. I shouldn’t have to chase people down, investigate the situation, and do their work for them just to get my return resolved. I am the customer, and I did my part. Now it is their responsibility to fix their mistake. They failed to scan one of my items and instead of fixing it, they have me running around. Extremely frustrating customer service and a complete lack of accountability. I would not recommend this place based on how this situation has been handled.
• KW

  Kim Welliver

  Sep 28, 2026
  5.0
  Employees were so helpful with an important, last minute printing job! I was very stressed about it, and they were reassuring, and helped in everyway possible
• AW

  Alyssa and Tranden Warren

  Sep 17, 2026
  5.0
  I came in toward the end of the day when Nataly and Asyah were both working and they worked together cheerfully to help me. They were very kind and helpful and went above and beyond.