Here’s a version with a cleaner, more polished ending while keeping your tone:
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When I walked in, I was pleasantly surprised by how clean the restaurant was, especially since I was the only customer. Unfortunately, the experience went downhill from there.
There were two employees, but instead of working together on the order, one started my sandwich while the other immediately went to the register. After every item I ordered, she kept asking if that was everything. I told her multiple times I was ordering meal deals, but she kept repeating the same question—easily six or more times.
Before I could even finish customizing my sandwiches, she was telling me to use the pin pad while I was still actively ordering. It felt rushed and disorganized.
I ordered a BLT, which has been my go-to for years. Because I was pushed to pay early, I didn’t have the chance to finish customizing it. When I tried, I was told the BLT wasn’t customizable, which contradicts my experience and what Subway says online. I did ultimately get it the way I wanted, but only after some back and forth.
The associates weren’t overtly rude, but the overall experience felt rushed and frustrating, and it made what should have been a simple order more complicated than it needed to be.