The UPS Store

Reseñas

• II

  Ian

  Jul 10, 2026
  1.0
  THE WORST UPS STORE IN THE ENTIRE COUNTRY! Employees are extremely lazy and will make no effort to ship out our overnight packages the day you drop them off. The employees have a horrible attitude and will make up lies as to why your package sat around for an extra for no damn reason!
• HA

  Heidi Allen

  Jul 1, 2026
  1.0
  Once I had the box closed, I asked if I could have a single piece of tape to seal it. Instead of simply handing me the tape or explaining if there was a policy, she sighed and asked Ethan, "Is it okay if I give her a piece of tape?" He replied, "Yes." It wasn't about the tape—I would have gladly paid for it if there was a charge. It was the repeated lack of willingness to help and the dismissive attitude that made the interaction frustrating. Unfortunately, this wasn't my first experience with this same employee. During a previous visit, she was also unwilling to assist me with a shipping label, which left me with a similarly poor impression. After experiencing the same level of customer service twice, I've decided I won't be returning to this location. There are plenty of other options for Amazon returns and shipping, including Kohl's, Whole Foods, and FedEx. I hope the owner takes these experiences seriously and provides additional customer service training. Being professional, courteous, and willing to offer basic assistance goes a long way, and that's simply not what I experienced at this store. If you look at previous reviews that are negative, they all have the same thing in common. Unwillingness to help.
• SM

  Sean Macklyn

  Jun 26, 2026
  3.0
  Hello, they finally moved the very old, feisty person out. Yeah for all. It is a much better experience. My three stars are simply that the photo of the facility is for someone new. The first one is incorrect. Pictures are key to people. Take down the wrong picture and move the second one up. It will be less confusing. Thanks for the service you provide. Oh, yes, and one other thing, mark the driveway right in front of the door as no parking. When you are busy, it is a challenge to get in and out of an already difficult area to navigate when customers park there.
• ZG

  Zack Gamez

  Jun 16, 2026
  5.0
  Ronne was very helpful and made the whole experience very pleasant! She deserves a raise!
• EO

  Eric Olsen

  Jun 15, 2026
  2.0
  Why is there always a huge line? Why does the parking lot suck so bad? Staff is awesome, and very nice. Please, get a better parking lot, maybe a different location and some were awesome staff....