Subway

Reseñas

• IV

  ivan valencia

  Sep 17, 2026
  1.0
  Food was extremely cold and not toasted when it was added on instructions, they just give you the sandwich they want
• RB

  Robin Burch

  Sep 7, 2026
  1.0
  Upon entering it took a full 3 min to be noticed. I simply wanted to 2 sandwiches; which I did. However, no pepper jack cheese, no mustard, no spinach. The lettuce& tomatoes were limp, discolored and just pitiful looking. I knew then sandwiches would be thin & bare but was tired & hungry. Plus they still had 3 hours before closing. No offer to get fresh replacements for any of the old or missing items. I ask when do you get the items you are missing. I was told Wednesday. They are fresh on Wednesday & Thursday. If you visit on any other days you may find they are out with no way to restock. When I get to the cashier there were no cookies. Well alright, I’m bringing these 2 bare sandwiches home. When I opened the wrapper I find the bread is harder than a baseball. I just tossed mine in the trash bc I wouldn’t even offer it to my dog. The other sandwich will be offered with a warning when the other person reaches for their sandwich. Super disappointing bc I drove 25 min to go to this particular location. What a waste! What a bigger disappointment!
• LY

  lily youngblood

  Aug 24, 2026
  5.0
  Was a wonderful experience! Jesse was great
• AW

  Alexis Woodard

  Aug 4, 2026
  5.0
  A huge thank you to Jessie. Jessie deserves recognition and appreciation. From the moment I walked in I was instantly greeted and welcomed. Jessie made my order perfectly. Based on my experience with Jessie today. I will definitely be back. Thank you Jessie for being amazing. ! Keep being you !
• SG

  Susana Guerrero

  Aug 4, 2026
  1.0
  I have never experienced customer service like this at a Subway. I placed and paid for a pickup order 8/3/2026. At 8:15pm directly through the Subway website. When I arrived, I was told my order had already been picked up by a DoorDash driver. I never placed a DoorDash order, so I never received the food I paid for. Showed my email confirmation btw. Instead of apologizing or immediately trying to resolve the situation, the manager argued with me and repeatedly stated that he was "nice enough" to remake my order and that he "didn't have to." As a paying customer, I don't believe remaking an order that was mistakenly given to someone else is doing me a favor—it's correcting a mistake that wasn't mine. To make matters worse, the remake was made incorrectly, requiring me to come back inside a second time. The manager continued to have an argumentative attitude rather than simply resolving the issue professionally. What concerns me most is the explanation I was given. The manager stated that DoorDash drivers only have to provide a customer's name to receive an order. If that's truly the store's process, it creates an obvious risk of orders being handed to the wrong person, leaving paying customers without the food they purchased. I also asked for the manager's last name and the franchise owner's contact information so I could escalate my concerns. He refused to provide either. Everyone makes mistakes, and I understand that. My issue isn't that the order was mistakenly given to someone else. My issue is the lack of accountability, the dismissive attitude, and being treated as though correcting the restaurant's mistake was optional. Customer service is measured by how problems are handled, and unfortunately this experience fell far below what I expect from a business.