AK
Andrew Kaul
Jun 14, 2026
⭐⭐⭐⭐⭐ Five-Star Review
I had an excellent experience at the FedEx Office on Valley Mills Drive.
I came in to work on printing materials for my writing projects and was trying to use the self-service computer system, but I was having trouble getting everything to work correctly. Rather than leaving me to struggle with it, Jaylyn and Logan immediately stepped in to help.
They suggested that I email the photos directly to the store. Once I did, Logan took over on the store computer and quickly got everything set up and ready to print. They recognized the problem right away, came up with a solution, and got me exactly what I needed without any hassle.
What impressed me most was their willingness to take ownership of the situation and make sure I left with a successful result. They were professional, patient, knowledgeable, and genuinely helpful throughout the entire process.
As a retired Army Combat Medic and independent author, I greatly appreciate customer service that goes beyond simply pointing someone toward a machine and wishing them luck. Jaylyn and Logan made the process easy, saved me a lot of frustration, and helped me get my project completed.
The finished products looked great, and I left extremely satisfied. Jaylyn and Logan are a credit to their store and to FedEx Office.
Highly recommended. Five stars all the way.