CG
chad goodman
Jul 28, 2026
The first time I visited this location I was met with "I do not want to be here at work attitude". When I walked up to the desk I had already purchased a cricket phone and was attempting to get the phone switched over. The whole time I was there the employees were more talking amongst each other. I was a server, bartender, retail worker, and automobile tech. When working with the public in customer service you are supposed to be friendly and happy. I gave the service I always treated the customers or clients how I would like to be treated or my family treated. I was told everything they couldn't do, i asked could they call customer service drea the manager told me no they will just tell you what i am telling you, but nothing about help. I had to leave to get my other phone and was told upon exiting they would be closing early even though the store is not supposed to close until 8pm. I followed up the next day was still greeted and treated with the same energy. If I was asked to go back to this specific location avoid at all cost.i do not know this specific locations store number but it should be all ZERO's!!!!!!!
Love the cx service nice clean location !
MG
Michelle Guzman
Feb 16, 2026
They have great service and I love my new phone, ask Avianna she has great customer service skills, she's friendly and polite. I will recommend this place to everyone I know. Thanks u guys at Cricket Wireless South Valley Mills location keep up the good work.
CJ
Claudia Jaimes
Apr 12, 2024
🚩Go to any other cricket location. I literally had the baddest customer service experience here in this location. Noelia R was the representative that was supposed to be working on my phone and she messed up my phone also and I wasn't able to make any calls went to another location and and thank god they were able to fix it. Train yalls employees better please. 🚩
GV
George Vasquez
Feb 6, 2021
Great customer service and very quick