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Chad Christian
Aug 11, 2024
Nice and calm atmosphere great good and clean too
I am hard of hearing and I am totally deaf in my right ear. I went in today to order two sandwiches, while I was trying to communicate with the 1st lady named Jessie, it started off with a pleasant experience quickly, becoming very uncomfortable and unprofessional in the restaurant. I placed my order for the two sandwiches, meat and cheese while they were being toasted another lady came out to finish my order. I was reading one order from a text, and the lady quickly became rude when I was trying to tell her what I wanted. I told her I could not hear what she said that I was partially deaf, and she quickly started to mumble and run her mouth because I couldn’t hear what she said. She doesn’t know that I can still read lips. Jessie took over and became very rude by yelling at me and raising her voice to try to make me hear not realizing that by doing so she cannot pronounce her words clearly for me to understand. And yelling at a deaf person is very rude very unprofessional and doesn’t help the situation. I became very embarrassed with the other customers inside the restaurant. Jessie and the other employee needs training and also training on ADA rules. I will never be back to the subway again.
CG
Chuck Goodson
Feb 7, 2022
Service speed was a challenge before COVID. Now it is slow enough I can’t go at lunch anymore.
If you don’t mind waiting 20+ minutes for a sandwich, this is the place for you.
Today, we went to the Subway with a group of 5 people for lunch and had a horrible experience. We ordered 5 sandwiches and the lady servicing us, Shiandra, was impatient and rude.
This shows me that Subway doesn't care for their customers at all…