No consumer service. there was a new manager she had a big attitude as soon as me and my grandma got there.
I asked for extra lettuce she said “I can’t I got to work with what I have” . Over all the costumer service was horrible there . I’ve never went to a subway as bad .
MB
Melanie Baker
Aug 10, 2026
Genuinely will not go back. 1st the cookie was forgotten. I let that go its only 1$. But i ordered an Italian herb and cheese w TURKEY and ranch. There is NO ranch and its made with HAM and bread is rock hard.
AD
Aqueelah Davis
Aug 5, 2026
This location seriously needs management intervention. These aren’t one-time issues—they happen consistently.
The lettuce is almost always old and wilted, which is unacceptable for a sandwich shop where fresh vegetables are supposed to be a priority. It makes you question the quality of the rest of the ingredients.
The customer service is just as disappointing. Employees rarely acknowledge customers, and the level of professionalism is lacking. The drive-thru is another ongoing problem. Either no one answers the speaker, or you’re told to pull forward only to sit at the window for several minutes while no one comes to help. There have been multiple times I’ve wondered if the store was even open because I was completely ignored.
I keep giving this location another chance because it’s close to home, but the experience never improves. Management needs to spend time at this store, retrain the staff, and make sure fresh ingredients are being served. Customers shouldn’t have to wonder if they’ll receive service or whether the vegetables on their sandwich are fresh. Until these issues are addressed, I can’t recommend this location.
SM
Stacie Meek
Jul 30, 2026
Staying at the hospital wanted something good but got this
One of the Employees was pretty nice, he was friendly and helpful, the rest didn't talk. The bathrooms were disgusting, dirty and stunk. Has been that way the last couple times ive been there. Its convenient to the hospital.