Worst experience ever. I don't know if it was an Wingstop problem or an UberEats problem. Or both. We ordered a total of 35 wings, 2 large orders of voodoo fries and a large ranch. What was delivered was 2 orders of voodoo fries, that I would not consider large, and 5 small containers of ranch. NO WINGS!!! I immediately contacted the driver and he told me that was all Wingstop gave him. The 1 bag had 2 stickers- "2 of 3" & "3 of 3". So either Wingstop didn't give the driver all 3 bags or the driver kept the one with the wings in it. I tried to call Wingstop and no one answered. Ubereats only refunded us a very small portion of the bill. Very frustrating. Neither company will get another dime of our money.
Edit: I love how Wingstop makes it look like they care by responding to your review. They send a link for you to fill out a survey. Once done, total silence. Not a peep! Pathetic.
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Cameron Cabral
Aug 21, 2026
They underseason everything. They have messed up my order three out of the nine times I’ve visited this location. This time, I was missing four wings from my order and a lot of fries. I talked to somebody on the phone who said that I would be getting the whole 20 wing meal again that I had originally ordered.
After driving half an hour to the location, I was informed that nobody knew who I had talked to on the phone and that the note they left didn’t say anything about me getting 20 wings, just that I had called. They only gave me four wings and a thing of fries. They also offered to give me a brownie for the inconvenience, but when I got home, I found out they didn’t even give me the brownie.
I am NEVER going here again. I would rather drive to Belton than put up with this kind of service again.
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Derron Wright
Aug 3, 2026
If I could give zero stars, I would. It’s been a couple years since I came to this place. The moment I walked in I noticed a very negative vibe atmosphere. The lady in the green shirt, who I assume was the main manger had a very nasty attitude. I could not get her name because she had no name tag on. I had thought the store was open but apparently I was a little early. That’s understandable. But the way the lady in the green shirt treated me was un called for. As I started to leave, this sweet lady named Kim stepped in and greeted me and took care of me. She was very kind, understandable, and helpful. It’s very rare to see this kind of professionalism in an employee these days. I decided to get a chicken sandwich. I noticed that there was attitude with the cook as well. It seemed like he was just miserable to be back there. As I was sitting down waiting for my food, the lady in the green shirt was aggressively putting out the rug mats on the floor. She was very close to me swinging those mats and I’m thinking is she purposely trying to hit me? I guess she was angry that Kim went ahead and took my order even though I was a little early coming in. Mind you, I was the only one in the store at the time. It took like 20 minutes just to cook a simple chicken sandwich. There is no excuse for that. It seemed like the cook was purposely delaying me order. I definitely won’t be back for another couple years. This place has really gone down hill it’s terrible! Shout out to Kim for being so nice. She was the only professional person in the store!
And I’m not going to fall for that automatic message telling me yall sorry for my experience and to reach out to whoever nonsense! Obviously, this has been going on for years and yall not holding people accountable! So just save the bs!!!!!
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William Alequin
Jul 26, 2026
I can't review about service because it was a delivery order, but I am going to review the food.
Just my second time ordering from here, most probably my last.
Everything is way too salty, even the cheese Fry, I guides I have to double dose on my BP pills. No my friend, I el delete your app and never order from here again.
Every single time I give this location a chance I regret it. I spent 40 minutes in hold today wanting to place an order. Yes, I could have ordered online but they would have defeated the purpose of what I was trying to do which was use a credit given to me on a different occasion where my order was messed. I stay on hold and go to there, I asked the lady taking orders if she has someone on hold and she said “I don’t know, maybe. Are you the one on hold?” I should have left then but I tried to order anyway, the systems were slow and something happened where she backed out of the screen the manager set up for her to apply the credit. At that point I said to both of them that it was okay, not to worry about it and have a good night. This location has messed up my order several time I’ve given grace for human error but good grief..