SB
Shavonne Busky
Aug 22, 2026
I just left this Subway location, and unfortunately, I experienced some of the worst customer service I’ve ever received at any Subway. I believe the employee’s name was Claudette.
I simply asked for extra condiments, and instead of responding professionally, she became rude and began yelling. At that point, words were exchanged because I did not appreciate being spoken to that way as a paying customer.
When I asked for the manager’s name, she responded, “Why, are you going to report me?” Absolutely, I am. I then asked for my receipt, and after printing it, she told me, “You can get it,” rather than simply handing it to me.
I served 20 years in the military, and I can honestly say I have never encountered this level of disrespect and unprofessional behavior from an establishment. The attitude, yelling, and complete lack of basic customer service were unacceptable.
There is a professional way to communicate with customers, even when there is a disagreement. No customer should be yelled at or treated as though they are an inconvenience simply for making a request.
I sincerely hope this complaint reaches the appropriate leadership and that this situation is addressed. This type of behavior reflects poorly on the establishment and should not be considered acceptable customer service.