The UPS Store

Reseñas

• AF

  Alexandra Fleit

  4 days ago
  1.0
  Just horrible customer service, if you could even call it that. I came in for fingerprinting and the person working there, Ms. Patel, was extremely rude. When I had trouble navigating the fingerprinting machine, she snapped that I hadn’t watched the video, when in fact I had and just needed some help. When I struggled with my ring finger, she pressed it down hard enough to hurt. When I told her she was hurting me, she snapped at me to do it myself. What kind of way is that to treat customers? Just despicable. I walked out because I don’t need that kind of disrespect. Avoid this place at all costs.
• EP

  Etka Polat

  Jun 13, 2026
  1.0
  Horrible customer service absolutely horrible. You cannot even ask the questions you have because they hang up on your face as soon as you do I would NOT recommend. Especially the women who works there I did not ask for her name she is horrible wont even answer questions properly and always has a bratty attitude I don’t know how she still has her job.
• MP

  Mark Perez

  Jun 10, 2026
  1.0
  Indian lady was so rude. A nice gentleman was helping me with some shipments I had and requested a Fragile sticker. She literally snatched the tape from his hands and gave me the ugliest look and told him they dont do that until after. First of all how will they know what package is mine and if it needs it. Last time im going there. That lady has an ugly attitude.
• DD

  DK

  Jun 5, 2026
  5.0
  I’ve had consistently great experiences at this UPS Store! The staff is incredibly friendly and welcoming, she always greet you with a smile as soon as you walk in, which really sets the tone. The store itself is clean, well-organized, and easy to navigate. What I appreciate most is how smooth and efficient the process is every time. Whether I’m dropping off packages or needing help with shipping, everything is quick, simple, and hassle-free. She is knowledgeable and eager to help, which makes a big difference. Highly recommend this location if you’re looking for fast service and genuinely friendly customer care!
• NA

  Naeem Ali

  Jun 1, 2026
  1.0
  Horrible customer service from the woman at the front desk. She refused to accept my package because the box wasn't taped and was supposedly "damaged." She didn't offer any solution, such as charging me for tape or explaining that I needed a new box. As a UPS shipping store, I would expect better assistance. What's even more frustrating is that I went to another location afterward, and they accepted the return without any issues and taped the box for free. After reading the reviews here, I can see why so many customers have had similar experiences. Very disappointing.